20 Profitable AI Business Ideas To Make Money in 2026

Across industries, today’s entrepreneurs can capitalize on AI-driven products and services. With 1.7 billion people worldwide expected to use artificial intelligence by 2031, and an anticipated market value of nearly $1.7 trillion, this period of rapid technological transformation is an opportune time to start making money with AI. 

The 20 AI business ideas for entrepreneurs here can help you earn money, and—with luck—gain a long-term competitive advantage by establishing an early presence in this new business landscape. For the most part, they also allow you to build upon existing APIs—which require small data sets and minimal technical infrastructure—instead of developing custom models.

What are AI automation tools and how do they work?

AI automation tools are software applications that leverage artificial intelligence solutions to perform tasks that typically require human intelligence. Automated tasks can include data analysis, pattern recognition, writing, and more. The benefits of AI automation tools include enhanced efficiency and accuracy.

Examples of AI tool use cases include: 

• Chatbots for customer service
• Machine learning algorithms for predictive analytics
• Natural language processing (NLP) tools for content generation

“An agent is kind of like a purpose-specific configuration of AI,” says Alex Pilon, Shopify developer and AI advocate. 

“You have a system, or instruction, prompt that is tuned for a particular task or workflow, and then the agent can be configured with different types of tools—such as access to databases and third-party web services—and resources, such as a product knowledge base or training materials from your own business.”

Why should you consider starting an AI business?

The global artificial intelligence market is projected to grow at a compound annual growth rate (CAGR) of more than 31% over the next eight years, and the business world is taking notice.

A 2025 McKinsey & Company survey found that three-quarters of businesses already use AI in at least one business function, with increasing numbers reporting that the technology markedly reduces business costs. 

Entrepreneurs can capitalize on the AI boom by starting businesses that harness the AI market’s growth potential. As tools continue to evolve and corporate adoption of AI technology accelerates, businesses and service providers that leverage AI startup ideas will be positioned to outpace the competition.

20 profitable AI business ideas

There are many ways to make money with an AI-based business idea. Use these profitable AI business ideas to help jump-start your brainstorming process:

• Service-based AI businesses
• Platform-based AI businesses
• Industry-specific AI solutions

Service-based AI businesses

Service-based businesses can be lucrative, as customers pay big bucks to access specialist expertise. The caveat is that you’re trading time for money—time that you can save by using AI. 

1. Become an AI content marketer
2. Become an AI content editor
3. Start an AI personal assistant business
4. Become an AI graphic designer
5. Become an AI SEO specialist
6. Become an AI social media manager
7. Start an AI marketing agency
8. Become an AI implementation consultant

1. Become an AI content marketer

Content marketing is the practice of creating and publishing content that provides value to your target audiences. The goal is to attract new customers and build trust with your customer base. 

You can start a content marketing business with AI-based writing tools, which use NLP, machine learning, and predictive analytics to generate human-like language in response to user inputs.

AI content marketers help sales and marketing teams develop content marketing strategies, design prompts, and use AI-powered tools to generate content that meets the needs of a particular target audience. They can also help businesses publish content, monitor results, and adjust strategy based on performance.

Best for: Writers and journalists

Revenue potential (out of 5): 💰💰💰

Get started:

• Practice using an AI content marketing tool. 
• Build a portfolio or blog to showcase your expertise. 
• List your services on a freelance marketplace like Upwork or Fiverr. 

2. Become an AI content editor 

AI-generated content isn’t always perfect, which means there’s an emerging need for AI content editors who can proofread and fact-check content generated by AI-powered systems like ChatGPT. 

Although AI writing tools allow businesses to specify voice and tone, AI-generated content is still more generic than human-generated content. 

The difference is particularly apparent if a company has a distinctive and well-defined brand voice. If you have a talent for creating voice-driven content, you can expand or amend AI-generated text to communicate a brand’s unique personality.

Best for: Professional writers or marketers

Revenue potential (out of 5): 💰💰

Get started:

• Create an editing portfolio. 
• Learn AI editing tools, such as Surfer or Jasper.
• Consider upselling other services, such as content creation or graphic design. 

3. Start an AI personal assistant business

Life is full of mundane tasks. Starting an AI personal assistant business allows companies or individuals to offload some of these tasks to you. 

Instead of taking it all on personally, you can leverage AI-powered software to efficiently complete tasks such as:

• Paying bills
• Scheduling appointments
• Invoicing 
• Preparing expense reports

As an AI assistant business owner, you’ll be responsible for selecting appropriate AI solutions, configuring them to complete your clients’ desired tasks, and monitoring them for quality and accuracy.

Best for: People with great organizational skills 

Revenue potential (out of 5): 💰

Get started:

• Choose a niche—such as large businesses, freelancers, or creators.
• Get familiar with AI assistance work and learn the tools. 
• Pitch your AI assistance to potential clients.

4. Become an AI graphic designer

AI image generators can create branded images and other visual assets for companies, so that even entrepreneurs with minimal graphic design experience can create visual content. 

As an AI graphic designer, you can help brands develop unique visual identities and determine the role of imagery in their larger marketing strategies.

For example, you might use an AI-powered logo maker to create a unique logo and accompanying set of brand guidelines. 

You can also help companies create parameters around image type, tone, and use. Once a strategy is in place, you’ll be able to create images using an AI app and vet them for quality and consistency.

Best for: Creatives, including illustrators or graphic designers 

Revenue potential (out of 5): 💰💰

Get started:

• Familiarize yourself with AI graphic design tools like Shopify Magic or Canva.
• Experiment with prompts to find out which generate the best creatives.
• Create a portfolio of examples to share with prospective clients.

💡Tip: Shopify Magic can transform product imagery with professional-grade AI editing. Customize the background to show your product against a plain background, in situ, or with a creative backdrop. 

5. Become an AI SEO specialist

Search engine optimization (SEO) is the practice of refining website content and structure to generate high-quality traffic and push sites to the top of search results. You can start an AI business that uses AI-powered SEO tools to offer SEO services to companies. 

These tools can:

• Conduct keyword research
• Create keyword-optimized content
• Monitor backlinks
• Track a site’s search engine performance
• Evaluate competitor performance
• Monitor page speed
• Identify dead or broken links
• Analyze data from search engines to identify trending topics and generate content ideas.

Use these tools to help small businesses affordably optimize their on-page SEO, develop SEO content, and improve their technical SEO.

Best for: Marketing experts

Revenue potential (out of 5): 💰💰

Get started:

• Learn AI SEO tools like Semrush or Indexly.
• Launch a test website to implement and demonstrate your SEO tactics.
• Pitch brands with your new service offerings.

6. Become an AI social media manager

AI-powered solutions can independently create, schedule, and publish social media posts—but companies still need to involve human social media specialists. 

AI social media managers help brands develop social media strategies, configure AI tools, and oversee AI social media tools in the same way that a marketing manager might oversee a human employee. 

For example, you might review scheduled content for accuracy and marketing value, and monitor social feeds to confirm successful publishing, review quality, and manage audience engagement.

Best for: Social media experts, influencers, or content creators 

Revenue potential (out of 5): 💰💰

Get started:

• Identify which platforms your target clients are using.
• Create and grow your own social media channels using AI tools.
• Screenshot analytics to display on your portfolio website. 

7. Start an AI marketing agency

If you’re a skilled marketing strategist with knowledge of a variety of marketing tactics, you can use AI marketing strategies and tools to start a full-service marketing agency. 

Cutting-edge AI technology can support multiple processes, allowing you to offer a wide range of services, including:

• Target audience identification 
• Market research
• Content writing
• Graphic design
• Video production
• Building targeted product recommendations 

AI solutions also allow for scalable growth, enabling you to develop and implement robust marketing strategies with a relatively lean staff and bring on employees as your business grows.

Best for: Marketing experts 

Revenue potential (out of 5): 💰💰💰

Get started:

• Choose a niche, such as hospitality or software.
• Shortlist brands in your industry that might need marketing support.
• Learn how to use AI marketing tools like Shopify Magic. 

💡Tip: Shopify Magic can help with various types of ecommerce marketing, from writing product descriptions to email marketing campaigns—all from a single prompt. 

8. Become an AI implementation consultant

Leveraging AI technology can increase business efficiency and provide a key competitive advantage—but the AI industry is also evolving so quickly that it can be difficult to keep up.

If you’re passionate about AI technology, you can offer AI consulting services via an AI implementation consulting business and help companies identify and embrace innovative solutions to stay ahead in a competitive business landscape.

Best for: Entrepreneurs with plenty of AI experience

Revenue potential (out of 5): 💰💰💰💰

Get started:

• Conduct market research to find out what challenges businesses face when integrating AI.
• Stay up to speed with AI trends by reading publications and following other industry experts.
• Attract clients by sharing your AI expertise through blog posts or social media. 

Platform-based AI businesses

If you have the technical knowledge to build your own AI platform, here are some business ideas to monetize your skill. 

9. Launch an AI-driven customer service platform
10. Create an AI-powered data analytics service
11. Develop an AI-powered recruitment tool
12. Build an AI fraud detection platform
13. Create an AI video generation service

9. Launch an AI-driven customer service platform

AI customer experience (CX) tools are becoming essential within the support space. According to a recent IBM report, almost half of brand executives surveyed have already implemented some form of automation in customer feedback and support. Some 71% aim for a completely touchless experience by 2027. 

All this to say, AI-powered automation and chat tools can make a huge difference for CX teams and the customers they support. 

There is growing demand for AI tools that can provide empathetic, human-like responses in real-time, perform quality assurance checks on tickets, tackle repetitive questions like “Where is my order?” and triage important requests that require human help. 

Best for: Entrepreneurs with great customer service skills 

Revenue potential (out of 5): 💰💰💰

Get started:

• Identify your target market and support channels.
• Choose an existing NLP model, such as ChatGPT or Claude, to integrate with CRM or helpdesk platforms. 
• Feed the AI with previous customer interactions and FAQs to train it.

💡Tip: Shopify merchants already have an AI-powered chatbot by default. Shopify Inbox works with Shopify Magic, using data from your store’s policies to provide instant answers to customers. 

10. Create an AI-powered data analytics service

AI data analytics services use AI to process, analyze, and gather insights from data. They infuse traditional data analytics with AI capabilities, increasing efficiency and accuracy and offering businesses customizable solutions. 

AI-powered data analytics services address a growing need across industries for actionable data-driven insights. 

Your service can help clients automate manual tasks associated with data analysis, like processing data and building customized reports. Plus, AI can pull predictive analytics from customer data to help businesses make informed decisions.

Best for: Entrepreneurs with analytical chops 

Revenue potential (out of 5): 💰💰💰💰💰

Get started:

• Define the types of data you’ll collect (e.g., customer shopping behavior).
• Build a data pipeline that funnels information into your AI platform.
• Experiment with AI prompts to see which best retrieve the data you need.

11. Develop an AI-powered recruitment tool

Recruiting is a tedious and expensive process. The average business spends roughly $4,700 to hire and train a single employee, but the recruitment process is largely research and evaluation based. 

You can help businesses automate recruitment tasks with an AI-powered recruitment tool that handles:

• Candidate sourcing
• Résumé reviewing
• Coordinating interviews
• Onboarding new hires
• Workforce planning

Remember to train your AI model to anonymize each candidate’s data to comply with privacy regulations. This can also help your customers avoid hiring biases. 

Best for: Recruitment or HR experts 

Revenue potential (out of 5): 💰💰💰💰

Get started:

• Start with a single use case, such as candidate screening or job matching.
• Securely collect data from résumés, job descriptions, or LinkedIn profiles to feed into the AI algorithm.
• Test and retrain the platform based on the outputs. 

12. Build an AI fraud detection platform

From identity theft to credit card fraud, you could build an AI platform to detect fraud risks and educate people on how to protect themselves.

You’ll need access to fraud-related data, such as transaction logs, historical fraud cases, and user activity. Engineer the algorithm to detect suspicious indicators and flag them for your clients. Integrate their feedback—for example, if it was actually fraud or flagged incorrectly—into the model to retrain it. 

Best for: Finance or cybersecurity experts 

Revenue potential (out of 5): 💰💰💰💰💰

Get started:

• Define the type of fraud you want to detect, such as insurance or payments. 
• Securely collect and prepare data, including transaction records, user behavior logs, and risk factors such as blacklists or IP addresses. 
• Train the model to predict the probability of fraud based on the data you collected.

13. Create an AI video generation service

If you have a knack for storytelling, consider creating impactful video content for businesses using AI video generation tools. These platforms—many of which offer free plans—allow you to expand into video content production without developing an entirely new set of technical skills. 

Much like any service business, it helps to choose a niche for your AI video production company. That might be:

• Explainer videos
• Animations
• Product tutorial videos
• Educational videos (e.g., online courses)
• Social media clips 

An AI tool like Descript or Rev can automatically transcribe your AI-generated videos. Upsell access to these transcripts or repurpose them into blog content to make more money with this AI business idea. 

Best for: Content creators or video marketing experts

Revenue potential (out of 5): 💰💰💰

Get started:

• Learn to use AI video generators like Descript or Canva. 
• Create a library of examples to showcase your work to prospective clients.
• Pitch your services or join freelance marketplaces. 

Industry-specific AI solutions

If you have deep expertise in a specific industry, consider these AI business ideas to make money online. 

14. Launch AI health care diagnostics tools
15. Build an AI-powered sales coach
16. Create an AI accounting tool
17. Develop an AI recipe generator
18. Build an AI travel itinerary planner
19. Create AI-powered education platforms
20. Launch an AI career coach

14. Launch an AI health care diagnostics tool

Many people face barriers to accessing health care, while others are unsure whether they need to see a professional at all. Solve this problem with a symptom checker that triages patients before seeing a doctor.

While this online business idea does have revenue potential, it also comes with legal red tape and liability. You must keep health-related information secure and ensure that your AI platform is giving accurate advice. 

Best for: Licensed medical professionals 

Revenue potential (out of 5): 💰💰

Get started:

• Feed the platform with data, such as symptoms for each medical condition. 
• Continually test and retrain the platform to ensure advice is accurate and up to date. 
• Consult with a legal professional to protect yourself against liability.

15. Build an AI-powered sales coach

Sales coaching is a service that’s relatively easy to sell, largely because you can demonstrate how the cost of your service will have a solid return on investment when the customer puts your advice into action.

Input your sales knowledge into an AI-powered coach that helps reps sell more. You could advise on: 

• Pitching
• Negotiation tactics
• Following up 
• Active listening 
• Incentive calculations 

Your AI-powered sales coach could also give real-time feedback as reps are out in the field. For example, it could display suggestions like “ask about timelines” or “reconfirm budgets” for reps to act on during sales calls.

Best for: Entrepreneurs with sales experience 

Revenue potential (out of 5): 💰💰💰

Get started:

• Input your sales knowledge into an AI tool through playbooks or templates. 
• Connect data sources such as a CRM, sales intelligence tool, or call recording platform.
• Test the platform’s abilities and retrain the model based on what it retrieves.

16. Create an AI accounting tool 

Many business owners dread accounting, but it needs to be done. 

Help reluctant accountants by building an AI accounting tool that can:

• Auto-sort expenses 
• Extract data from invoices and receipts 
• Reconcile bank transactions
• Forecast cash flow 
• Create automated custom financial reports 
• Flag errors in statements 

To succeed with this AI business idea, you’ll need clean, structured data from your customers’ banks and payment processors. You’ll also need reliable integrations to securely collect the data, as well as trust from your customers to access their information. 

Industry expertise is also crucial. Accounting terms can be complex, especially in the world of tax planning. You’ll need input from qualified accountants or bookkeepers to train the AI model. 

Best for: Qualified accountants and bookkeepers 

Revenue potential (out of 5): 💰💰💰

Get started:

• Connect data sources such as bank accounts and payment processors. 
• Train the system on how to reconcile transactions and structure data into reports. 
• Review financial and data protection regulations to ensure you keep your customers’ sensitive information anonymous and safe.

17. Develop an AI recipe generator 

How many times have you opened the fridge and faced a lack of inspiration on what to cook? Food creativity doesn’t come naturally to us all, but you can help people find things to cook by developing your own AI recipe generator. 

Your AI recipe tool could retrieve ideas based on the user’s:

• Dietary requirements
• Ingredients list 
• Preferred nutritional breakdown
• Budget
• Taste profile

What’s great about using AI for this side hustle idea is that it can learn the user’s preferences over time. If they frequently choose sweet recipes over savory meal ideas, for instance, your AI platform can surface more of the former to personalize the user’s experience. 

Best for: Cooking enthusiasts, professional cooks, and recipe developers

Revenue potential (out of 5): 💰

Get started:

• Input recipes with structured data for ingredients, prep time, or dietary requirements.
• Use a generative AI platform to retrieve recipes from the user’s prompts.
• Join food-related affiliate programs to earn commission on your recommendations. 

18. Build an AI travel itinerary planner

Turn your travel passion into a business by building an AI travel planner that creates personalized travel plans based on users’ preferences, time, and budget.

Your AI tool could also help with travel planning tasks like: 

• Optimizing travel routes or schedules
• Making flight and hotel recommendations
• Recommending seasonal activities 
• Helping with visa and entry requirements 
• Suggesting travel equipment 

To make money with this automated business idea, consider joining travel affiliate programs. You’ll earn commission when users book a trip or experience through your affiliate links—a great way to monetize your AI travel planner if you’re not charging for access to the platform itself.

Best for: Travel fanatics

Revenue potential (out of 5): 💰💰

Get started:

• Input data such as attractions, transport options, hotels, and flights to each destination.
• Use a recommendation system to rank products based on user input. 
• Earn commission by including affiliate links to hotels, flights, or travel products.

19. Create AI-powered education platforms

Online courses are a great way to package your knowledge into a digital product you can build once and sell forever. But they’re static and one-dimensional and only let you give personalized advice on a one-to-one basis.

Solve this problem with an AI-powered platform built for the education sector. It could include features such as:

• AI-generated course content
• Content translation 
• Customized learning paths
• Quizzes and leaderboards
• Plagiarism detection 

Best for: Entrepreneurs with deep knowledge in a particular industry 

Revenue potential (out of 5): 💰💰💰

Get started:

• Choose a topic and buyer persona, such as “personal branding for entrepreneurs,” and input your knowledge to train the model on the topic.
• Incorporate a conversational AI tool to offer interactive coaching. 
• Develop a marketing plan to sell your new platform. 

20. Launch an AI career coach 

Not everyone has access to a mentor they can go to for advice. An AI career coach, however, can help people find new jobs, build their skills, and help with professional development.

Consider specializing in a particular industry. For example, if you have tons of experience as an entrepreneur, you could launch an AI coach that doubles as a business mentor, enabling you to share your experience in an accessible way. 

Best for: Mentors who want to share their expertise at scale

Revenue potential (out of 5): 💰💰💰

Get started:

• Define the niche you want to give career advice in.
• Choose a prebuilt large language model (LLM) to develop your career coach on.
• Feed the platform your expertise to train it.

What is the cost to develop an AI business tool?

The cost to develop an AI business tool varies widely depending on the complexity of the tool and the functions you expect it to perform. One source claims that startup costs can begin as low as $5,000, while another cites $20,000 to $500,000 or more as a common range. 

AI business tool development costs depend on factors such as:

• Complexity. A basic chatbot might only set you back a few thousand dollars, while building your own AI-powered enterprise legal platform would cost significantly more due to the complexity of coding an advanced algorithm. 
• Data requirements. The more data you require to train the AI model, the more expensive it generally is to create. You’ll need secure data storage and a fresh stream of data for model training and retraining. 
• Infrastructure. Considering storage, bandwidth, and monitoring costs, it’s more expensive to maintain a complex infrastructure than a basic one built upon an existing LLM. 

Funding options for AI startups

The cost of developing your AI tool is just one aspect of startup costs. You must also consider the general expenses that come with starting a tech business, like registration fees, insurance, marketing, and website development, and factor them into your business plan.

There are options available if you can’t cover your startup expenses upfront:

• Bank loans. Around 14% of entrepreneurs opt for this type of funding to start their businesses. Bank loans don’t require you to give up equity in your company, but interest rates can be high depending on your credit score and the type of loan (e.g., unsecured or secured).
• Grants. America’s Seed Fund issues grants for businesses that develop AI-based systems and hardware. These grants are nonrepayable, but competition is fierce. 
• Venture capital (VC). AI is a hot topic, and venture capitalists want in on the AI revolution. Roughly 71% of VC funding went to AI-related startups in the first quarter of this year. Just be aware that you’ll need to give away equity in your company if you take this funding option.
• Crowdfunding. If your AI business idea solves a challenge or problem, ask friends, family, and potential clients to contribute to the startup costs through a platform like Kickstarter. Donors can serve as your first customers while also helping you raise money to start the business. 

*Shopify Capital loans must be paid in full within a maximum of 18 months, and two minimum payments apply within the first two six-month periods. The actual duration may be less than 18 months, based on sales.

AI business models

Inspired to start an AI business? Here’s how to choose a business model and develop your business idea further. 

Subscription models

The subscription model offers customers convenience and flexibility. They can sign up to have their bank account debited on a pre-agreed schedule, then receive orders at their door without the hassle of repurchasing.

The biggest advantage of a subscription business is that revenue is predictable. Minus a small percentage of customers who churn, forecasting revenue becomes easier when you know how many people have scheduled their next purchase. It also eases the constant pressure to acquire new customers when you’re able to retain those you’ve already got. 

That said, subscriptions are bigger commitments than one-off purchases, so it can be difficult to convince customers to sign up. Consider a free trial or demo to let prospective customers experience your AI platform. Wowing them during the trial period can convince them to pay full price once it ends.

Licensing and white-label solutions

If you’re a creative entrepreneur who enjoys building more than selling, think about offering another business access to your software to resell. It’s a great business idea for introverts since you’ll only communicate with select partners—not hundreds (or thousands) of end customers.

There are two main ways to do this:

• Licensing, which happens when you grant permission for another company to use your intellectual property. For example, you could license your AI data analytics algorithm for another brand to use in their mobile app. 
• White labeling, which happens when a reseller adds their branding on top of your AI platform. For instance, you could create a customer service chatbot that allows other businesses to label it as their own technology. 

Both licensing and white labeling open up opportunities to sell to other businesses. The trade-off is limited brand recognition and heavy dependence on your partners. 

Transaction-based pricing

The transaction-based business model charges customers each time they use your product or service. It’s most common with service-based businesses—for example, a customer pays $X each time they hire you to create an AI-generated video—but you can also apply it to AI software you’ve built. 

Transaction-based pricing attracts customers because it’s fair; they pay only for what they need. This low barrier to entry can also influence new people to try your AI platform, since they don’t need to invest much to get started.

That said, although it can be fairer to your customers, you might lose out on revenue from customers willing to pay a flat subscription fee.

Data monetization strategies

Training an AI model isn’t the only way to make money with an AI business. Data monetization means selling access to the information you’ve collected. 

For example, you could use your AI data analytics platform to prepare a report on upcoming trends and sell that to other business owners. If you’re an AI content marketer, perhaps you could package your data into a “best practices” checklist other marketers can use when publishing their own high-quality content.

Data monetization often has a high profit margin because you own the data—you’re just charging for access to it. However, you must comply with data protection laws and ensure that the data your AI generates is accurate. 

Affiliate marketing or partnerships

As an AI affiliate marketer, you’ll earn commission whenever somebody purchases something through your unique affiliate link. It’s a great revenue stream to add to your AI business, particularly if you’re giving free access to the platform itself. 

If you’re building an AI travel planning tool, for example, you could earn money when customers do the following through your affiliate links:

• Book flights or accommodation
• Rent a car
• Make a reservation at a restaurant
• Sign up for a travel bank card 
• Buy travel equipment

Challenges of launching an AI business

AI businesses are booming, but they don’t come without challenges:

• Technical complexity. There’s more to running an AI business than simply knowing how LLMs work. You must understand how to collect data, train systems, and engineer prompts. Small changes to any of these processes can drastically affect the output. 
• Data access. Businesses are required to meet privacy laws and gather explicit consent before collecting customer data, and the information you get needs to be clean enough to use for AI training. There’s also a risk of “running out” of information: researchers estimate that AI models will have consumed all public data available for training as early as 2026.
• Regulatory concerns. Some industries, particularly healthcare and finance, have stringent regulations that protect data. Plugging this type of information into a machine learning model could break those regulations and lead to hefty fines. 
• Ethical considerations. AI retrieves biased results if the data you give it is skewed. Some people also argue that AI is taking jobs away from real people. And according to one estimate, AI-related infrastructure may soon consume six times more water than Denmark. 

Move forward with your AI business idea

Inspired by this list of AI business ideas? It’s time to get started: Choose the niche that you’re most excited about and put the initial steps in place to break into this billion-dollar industry. 

Shopify can be your innovation partner, bolstering your new business with its own suite of commerce-driven AI tools. 

Transform product image backgrounds, learn answers to your FAQs, and get help with writing great product descriptions. Shopify can even generate personalized and relevant responses to customer questions—all with a little bit of AI-powered magic.